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Privacy Policy (TCR-Compliant)

Effective Date: January 1,2025

Alamo Auctioneers (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us via SMS, or use our services.

1. Information We Collect

• Personal Identifiers: Name, email, phone number, mailing address.
• Device & Usage Data: IP address, browser type, operating system, referring URLs.
• Communications: SMS and email correspondence, customer support messages.
• Location Data: If enabled by your device or voluntarily provided.

2. How We Use Your Information

• Provide and manage services
• Send transactional or marketing communications
• Improve user experience and optimize website performance
• Comply with legal obligations

3. SMS Communications

By providing your phone number, you consent to receive SMS messages from us. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying "STOP" or contacting us directly.

4. Data Sharing

We do not sell your personal information. We may share data with trusted service providers, legal authorities, or contracted partners for business purposes under confidentiality agreements.

5. Data Security

We use industry-standard measures to safeguard your data, but no transmission over the internet is entirely secure.

6. Your Rights

• Access, correct, or delete your data
• Opt out of marketing communications
• Request a copy of your data

7. Children’s Privacy

We do not knowingly collect data from children under 13. Any such data discovered will be promptly deleted.

8. Changes to This Policy

We may update this Privacy Policy. Changes will be posted here with a new effective date.

9. Contact Us

Alamo Auctioneers
Phone: (210) 310-3571
Email: [email protected]
Address: 10931 Poteet-Jourdanton Fwy, San Antonio, TX 78224

SMS Terms & Conditions

Effective Date: [Insert Date]

1. Program Description

You may receive text messages related to upcoming auctions, appointment reminders, or account updates.

2. Consent

By providing your phone number, you consent to receive SMS messages from Alamo Auctioneers. Consent is not a condition of purchase.

3. Message Frequency

Message frequency may vary. Expect recurring messages based on your interaction with us.

4. Opt-Out

Reply STOP at any time to cancel. You’ll receive a final message confirming your opt-out. To rejoin, text START or contact us directly.

5. Help

Reply HELP for assistance or contact us:

• Phone: (210) 310-3571
• Email: [email protected]

6. Carrier Disclaimer

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

7. Privacy

Your information is handled in accordance with our Privacy Policy.